Retail Banking Sales & Service Leader

United Community Bank; Anderson (SC); On-site; USD 68,000 - 113,000; Full time

Job summary

United Community Bank in Anderson, SC seeks a Retail Sales & Service Manager to drive sales performance, customer experience, and employee development across the Retail Bank. You will lead training programs, campaigns, and governance while partnering with leadership to enhance sales effectiveness and customer well-being.

The role emphasizes coaching, performance analysis, and cross-functional collaboration to ensure ethical, customer-centric outcomes and sustainable growth across markets.

Qualifications

• Experience leading sales and service initiatives in financial services.
• Ability to develop, implement, and evaluate sales and service strategies that drive results.
• Strong communication, presentation, and facilitation skills.

Responsibilities

• Lead design and continuous improvement of sales and service training programs.
• Develop and deliver training, coaching, and learning resources.
• Coach teammates on relationship building, needs-based selling, and service excellence.
• Drive sales campaigns and monitor performance metrics.
• Ensure compliance with risk, controls, and regulatory requirements.

Skills

Sales leadership

Customer acquisition

Training delivery

Strategic planning

Analytical skills

Education

Bachelor's degree in Business Administration, Finance, Marketing, or related field

Job description

United Community Bank in Anderson, SC seeks a Retail Sales & Service Manager to drive sales performance, customer experience, and employee development across the Retail Bank. You will lead training programs, campaigns, and governance while partnering with leadership to enhance sales effectiveness and customer well-being.

The role emphasizes coaching, performance analysis, and cross-functional collaboration to ensure ethical, customer-centric outcomes and sustainable growth across markets.