Retail Banking Pro: Customer Growth & Service Lead

Woodforest; Myrtle Beach (SC); On-site; USD 36,000 - 52,000; Full time

Job summary

Woodforest National Bank in Myrtle Beach, SC is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships. You will provide exceptional service, promote banking products, and ensure operational excellence in a fast-paced branch environment.

The role emphasizes helping customers, embracing Woodforest’s values, and collaborating with branch teams to meet sales and service goals. Full-time position in a community-focused bank.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend appropriate banking solutions.
• Engage customers and market banking products and digital solutions.
• Handle teller transactions and branch operations with accuracy and compliance.
• Support community engagement and local retail marketing efforts.

Skills

Retail sales

Customer service

Communication

Problem solving

Flexibility

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Myrtle Beach, SC is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships. You will provide exceptional service, promote banking products, and ensure operational excellence in a fast-paced branch environment.

The role emphasizes helping customers, embracing Woodforest’s values, and collaborating with branch teams to meet sales and service goals. Full-time position in a community-focused bank.