Retail Banking Branch Leader — Growth & Community Impact

Socket.dev; Tyler (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Woodforest National Bank in Tyler, Texas is seeking a Retail Assistant Branch Manager to support the Retail Branch Manager in driving branch performance and expanding customer relationships. You will help grow consumer and business deposits, lead initiatives, and foster community connections while delivering the Woodforest experience to every customer.

The role emphasizes leadership, coaching, and adherence to bank policies, with a focus on confidentiality and service quality.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Leadership ability and supervisory experience.
• Prior in-store banking experience is preferred.
• Positive and engaging demeanor.

Responsibilities

• Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Lead and energize the team to achieve branch objectives and model Woodforest culture.
• Grow consumer deposits and loans through proactive calling and community engagement.
• Deliver exceptional customer experiences and protect customer confidentiality.

Skills

Sales

Customer service

Leadership

Outside sales

Interpersonal skills

Education

High School Diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank in Tyler, Texas is seeking a Retail Assistant Branch Manager to support the Retail Branch Manager in driving branch performance and expanding customer relationships. You will help grow consumer and business deposits, lead initiatives, and foster community connections while delivering the Woodforest experience to every customer.

The role emphasizes leadership, coaching, and adherence to bank policies, with a focus on confidentiality and service quality.