Growth-Minded Bank Teller | Deliver Service & Solutions

Associated Banc‑Corp; Waukegan (IL); On-site; USD 23,419 - 31,629; Full time

Benefits offered by this job

401(k) plan

Pension plan

Paid time off

Diversity-focused ERGs

Well-being programs

Job summary

Associated Bank is seeking a Teller to provide exceptional customer service and accurately process transactions at our Illinois branch. You will identify customer needs and promote financial solutions while supporting branch operations and digital tools.

The role requires a high school diploma or equivalent, with up to two years of customer service experience; experience in retail banking or cash handling is preferred, and Spanish bilingual abilities are a plus.

Qualifications

• High school diploma or equivalent
• Up to 2 years of demonstrated customer service experience
• Experience in retail banking, cash handling, or financial services
• Spanish bilingual is preferred and valued

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Spanish bilingual

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to provide exceptional customer service and accurately process transactions at our Illinois branch. You will identify customer needs and promote financial solutions while supporting branch operations and digital tools.

The role requires a high school diploma or equivalent, with up to two years of customer service experience; experience in retail banking or cash handling is preferred, and Spanish bilingual abilities are a plus.