Retail Banking Advisor - Grow Relationships & Serve

Woodforest; League City (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Woodforest National Bank is hiring a Banker to serve as a frontline ambassador, building and growing retail customer relationships with exceptional service and proactive marketing of products.

You will handle teller transactions, account openings, and promote digital solutions while upholding Woodforest’s core values of Ownership, Service, Community, and Integrity in every interaction.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience
• Prior in-store retail banking experience preferred but not required
• Demonstrated willingness to accept coaching and feedback
• Strong communication, organizational, and problem-solving skills
• Ability to work flexible or extended hours based on retail branch needs

Responsibilities

• Identify customer needs and recommend appropriate banking solutions.
• Achieve individual sales goals through proactive conversations and referrals.
• Resolve customer inquiries at first point of contact with internal partners as needed.
• Maintain operational excellence with accurate transaction processing and account openings.

Skills

Retail sales

Customer service

Communication skills

Problem-solving

Organizational skills

Flexibility

Coaching

Education

High school diploma

Tools

Cisco Duo app

Job description

Woodforest National Bank is hiring a Banker to serve as a frontline ambassador, building and growing retail customer relationships with exceptional service and proactive marketing of products.

You will handle teller transactions, account openings, and promote digital solutions while upholding Woodforest’s core values of Ownership, Service, Community, and Integrity in every interaction.