Retail Banking Advisor: Grow Relationships

Woodforest National Bank; Garland (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Woodforest National Bank in Garland, TX is seeking a full-time Retail Banker to deliver an exceptional customer experience by introducing bank products and services to meet customer needs.

You will handle transactions, open and maintain accounts, and support branch operations while building relationships within the community. This role requires strong communication, a customer-focused mindset, and a willingness to learn.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales & Service

Customer Service

Cash Handling

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in Garland, TX is seeking a full-time Retail Banker to deliver an exceptional customer experience by introducing bank products and services to meet customer needs.

You will handle transactions, open and maintain accounts, and support branch operations while building relationships within the community. This role requires strong communication, a customer-focused mindset, and a willingness to learn.