Part-Time Retail Banker: Customer-Focused & Tech-Savvy

Capital City Bank; Florida; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

401(k) with Matching

Flexible Spending Accounts

Tuition Assistance

Stock Purchase

Job summary

Capital City Bank is seeking a part-time Retail Banker to provide prompt, friendly service and assist clients with banking needs, including technology onboarding. You will open/close accounts, process transactions, and promote bank products while maintaining accuracy and compliance.

The role emphasizes client interaction, referrals, and staying informed on security practices. Flexible hours mirror branch operations, with a focus on delivering SGNNT-style service in a busy retail environment.

Qualifications

• Excellent interpersonal skills required to verbally communicate effectively and interact positively with clients, associates and business partners.
• Ability to follow detailed instructions and a wide range of procedures requiring some judgement.
• Requires concentration to avoid mistakes in counting cash.
• Ability to stand and/or sit for long periods of time.
• Sales, retail and/or referral experience is preferable, particularly in cross-marketing products and service.
• Must have attained the age of 18 for coverage under insurance bond.

Responsibilities

• Opens, closes, services and supports all accounts, products and services.
• Uses various programs to ensure work is completed accurately and in compliance with regulations, such as: Bank Secrecy Act, Reg CC, Privacy, Currency Transaction Reporting.
• Responds to client questions or concerns in a quick, courteous and friendly manner.
• Cross-sells Bank products and services, marketing campaigns and initiatives, to new and existing clients to meet their needs as well as attain individual, division and Bank goals.
• Enters data, updates and maintains client information and status of referrals and leads, in Synapsis.
• Follows procedures for open/close office and robbery response.
• Educate clients regarding ID fraud, phishing scams.
• Process consumer and commercial transactions, i.e.: account deposits/withdrawals, check cashing, loan payments, Official Checks, wires, and safe deposit box payments, when applicable.
• Keeps cash secure and maintains a high level of safety and security. Maintains cash levels; balances cash drawer daily; scans Teller work.
• Follows procedures including researching, and locating outages, thereby limiting violations of Teller and Personal Banker Performance Balancing Standards.

Skills

Interpersonal skills

Cash handling

Communication

Sales/referrals

Attention to detail

Ability to multi-task

Education

High School diploma or equivalent

Some college preferred

Job description

Capital City Bank is seeking a part-time Retail Banker to provide prompt, friendly service and assist clients with banking needs, including technology onboarding. You will open/close accounts, process transactions, and promote bank products while maintaining accuracy and compliance.

The role emphasizes client interaction, referrals, and staying informed on security practices. Flexible hours mirror branch operations, with a focus on delivering SGNNT-style service in a busy retail environment.