Retail Banker: Customer Growth & Service Pro

First Horizon Bank; Nashville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Company benefits site

Job summary

First Horizon Bank is seeking a customer-focused associate to provide quality service in a retail banking environment. You will handle daily financial transactions, open accounts, and introduce bank products through outreach to prospects while deepening relationships with existing clients.

The role includes outbound calls to meet sales goals and support to banking center management. The position requires a high school diploma and teller experience; background checks are part of the employment

Qualifications

• High school diploma or GED and 1 year teller experience preferred.
• Background/credit check required for employment.

Responsibilities

• Provide teller and platform support to minimize client wait times and deliver quality service.
• Open checking, savings, and other deposit accounts.
• Cross-sell bank products and refer to partners to deepen relationships.
• Conduct outbound calls to clients and prospects during campaigns.

Skills

Teller experience

Customer service

Sales skills

Cross-selling

Education

High school diploma or GED

Tools

Microsoft Office

10-key calculator

Coin counter

Job description

First Horizon Bank is seeking a customer-focused associate to provide quality service in a retail banking environment. You will handle daily financial transactions, open accounts, and introduce bank products through outreach to prospects while deepening relationships with existing clients.

The role includes outbound calls to meet sales goals and support to banking center management. The position requires a high school diploma and teller experience; background checks are part of the employment