Retail Backroom Associate — Customer Experience Champion

The TJX Companies, Inc.; Colonial Heights (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

Marshalls at The TJX Companies, Inc. in Colonial Heights, VA seeks a customer-focused team member to deliver a highly satisfying experience. You will engage with customers, maintain store cleanliness, process transactions, and support loss prevention and merchandising standards.

The role emphasizes flexible scheduling, strong communication, and the ability to multi-task in a fast-paced retail environment. Benefits and growth opportunities are available within TJX's global family.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking; attentiveness to store policies and procedures.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Accurately ring purchases/returns and count change; follow procedures.
• Promote credit and loyalty programs; uphold merchandising standards.
• Prepare merchandise for the sales floor and support store recovery.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. in Colonial Heights, VA seeks a customer-focused team member to deliver a highly satisfying experience. You will engage with customers, maintain store cleanliness, process transactions, and support loss prevention and merchandising standards.

The role emphasizes flexible scheduling, strong communication, and the ability to multi-task in a fast-paced retail environment. Benefits and growth opportunities are available within TJX's global family.