Retail Backroom & Customer Service Associate

The TJX Companies, Inc.; Charlotte (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

cell phone discounts

credit union

referral bonuses

Job summary

The TJX Companies, HomeGoods store in Charlotte, is hiring a Customer Service Associate to deliver a highly satisfying customer experience, maintain a clean store environment, and support operations across the sales floor. This role may be cross-trained to assist in multiple areas of the store.

You will accurately ring purchases and returns, count change back to customers, and promote credit and loyalty programs while upholding standard operating procedures. A flexible schedule is required.

Qualifications

• Excellent customer service skills and communication abilities.
• Ability to multi-task and stay organized in a fast-paced store.
• Willingness to work a flexible schedule to support business needs.

Responsibilities

• Deliver a highly satisfied customer experience and uphold store standards.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs and support loss prevention.
• Maintain merchandising standards and keep the sales floor clean and organized.
• Assist in safety, recovery, and other duties as assigned.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexible schedule

Job description

The TJX Companies, HomeGoods store in Charlotte, is hiring a Customer Service Associate to deliver a highly satisfying customer experience, maintain a clean store environment, and support operations across the sales floor. This role may be cross-trained to assist in multiple areas of the store.

You will accurately ring purchases and returns, count change back to customers, and promote credit and loyalty programs while upholding standard operating procedures. A flexible schedule is required.