Backroom Operations Associate - Customer-Focused Retail

The TJX Companies, Inc.; Salisbury (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/Dental/Vision benefits

Job summary

The TJX Companies, Inc. is seeking an engaging team member at HomeGoods Salisbury to deliver a superior customer experience and maintain a clean, organized store environment.

You will interact with customers, support store operations, and promote loyalty programs to drive sales and satisfaction. The role emphasizes excellent service, adaptability to changing needs, and teamwork in a fast-paced, inclusive environment located in Salisbury, MD.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follow procedures.
• Initiates and participates in store recovery and cleanliness.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Detail orientation

Job description

The TJX Companies, Inc. is seeking an engaging team member at HomeGoods Salisbury to deliver a superior customer experience and maintain a clean, organized store environment.

You will interact with customers, support store operations, and promote loyalty programs to drive sales and satisfaction. The role emphasizes excellent service, adaptability to changing needs, and teamwork in a fast-paced, inclusive environment located in Salisbury, MD.