Retail Backroom Associate — Flexible Schedule & Growth

The TJX Companies, Inc.; Chester (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare options

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking team members at our USA TJ Maxx Chester VA store who can deliver outstanding customer service.

You will engage with customers, maintain an organized sales floor, and support operational standards while representing a positive store culture. Responsibilities include processing purchases, promoting loyalty programs, and helping with merchandise preparation and store recovery as needed.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking team members at our USA TJ Maxx Chester VA store who can deliver outstanding customer service.

You will engage with customers, maintain an organized sales floor, and support operational standards while representing a positive store culture. Responsibilities include processing purchases, promoting loyalty programs, and helping with merchandise preparation and store recovery as needed.