Retail Attendant

Cabot-Managed Properties; Boulder City (NV); On-site; USD 14,000 - 18,000; Full time

Job summary

Cabot-Managed Properties at Cascata Golf Club in Boulder City, NV is seeking a personable Retail Attendant to support day-to-day shop operations, greet guests, check in players, display merchandise, answer phones, and collaborate with the Food and Beverage team to deliver an exceptional guest experience.

Reports to Head Golf Professional; requires High School education and 1+ year upscale retail experience; knowledge of golf industry is a plus.

Qualifications

• High school education or above.
• 1+ year upscale retail experience.
• Golf knowledge or interest is a plus.

Responsibilities

• Deliver exceptional guest service by providing professional, courteous, and personalized assistance in accordance with club standards.
• Manage golf shop operations by greeting and checking in guests, answering questions, processing transactions, and supporting daily retail activities.
• Provide knowledgeable product recommendations and upsell or cross-sell merchandise to enhance the guest experience.
• Maintain appearance, cleanliness, and organization of the golf shop, including merchandise displays and sales areas.
• Assist with merchandise receiving, stocking, inventory counts, inventory control, and sales record accuracy.
• Coordinate with Guest Services to communicate guest requests and ensure a seamless guest experience.

Skills

Guest service

Upselling

Merchandising

Inventory control

Communication

Education

High School diploma

Tools

Cash register

Job description

Job Details

Job Location: Cascata Golf Club - Boulder City, NV 89005

Education Level: High School

Travel Percentage: None

Job Shift: Any

Job Category: Retail

Position Overview

The Retail Attendant will assist the Head Golf Professional and Assistant Golf Professionals with oversight of day-to-day golf shop operations including but not limited to meeting and greeting guests, checking in of golf guests, merchandise inventory display and sales, answering the phone, and working with Food and Beverage team to offer the best guest experience imaginable. The Retail Attendant reports to the Head Golf Professional.

Essential Functions

• Deliver exceptional guest service by providing professional, courteous, and personalized assistance in accordance with club standards.
• Manage golf shop operations by greeting and checking in guests, answering questions, processing transactions, and supporting daily retail activities.
• Provide knowledgeable product recommendations and identify opportunities to upsell or cross-sell merchandise to enhance the guest experience.
• Maintain the appearance, cleanliness, and organization of the golf shop, including merchandise displays and sales areas.
• Assist with merchandise receiving, stocking, inventory counts, inventory control, and sales record accuracy.
• Maintain a thorough understanding of golf shop products, services, promotions, and daily operational procedures.
• Coordinate with the Guest Services team to communicate guest requests and ensure a seamless guest experience.
• Contact guests to confirm tee times and provide additional information as needed.
• Process outgoing mail and perform other administrative duties as assigned.

Requirements

• High school education or above.
• 1+ year of upscale retail experience.

Ideal Candidate

• Must possess a high ability to interact with people.
• Must possess excellent customer service skills
• Outgoing personality, personable and well groomed.
• Must possess the ability to do multiple tasks promptly and efficiently.
• Experience in the golf industry and an understanding of the game of golf.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Demands

• Ability to visually inspect golf carts, golf clubs, and outside operations area for cleanliness.
• Ability to perform moderate physical work, may be required to lift 100 lbs. occasionally, up to 50 lbs. frequently, and up to 20 lbs. constantly, performing such activities as bending, stooping, kneeling, crouching, reaching, standing, walking, pushing, lifting, and grasping for up to five hours without sitting.

Work Environment

This position’s daily routine will take place indoors. However, the position may be exposed to outdoor weather conditions in performing the duties of the job.

Equal Employment Opportunity

Cabot-Managed Properties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.