Assistant Golf Professional - Guest Services

Cabot-Managed Properties; Boulder City (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Cabot is seeking an Assistant Golf Professional to help the Head Golf Professional with daily operations at Cascata Golf Club in Boulder City, NV. The role includes golf, retail, and special events management, with a focus on guest satisfaction and club policies.

You will assist with tee times, course conditions, and merchandise, while maintaining facilities and supporting training for Guest Services Attendants. Previous golf experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Experience or passion for golf is essential.
• Strong customer service skills and reliability are required.

Responsibilities

• Assist Head Golf Professional in day‑to‑day operations including golf, retail, and events.
• Provide information on tee times, course conditions, and policies to guests.
• Maintain golf shop and related facilities; handle merchandise.</br>
• Support with open/close procedures and security.

Skills

Customer service

Golf knowledge

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Job Details

Location: Cascata Golf Club, Boulder City, NV 89005

Type: Full Time

Shift: Any

Company: Cabot

Position Overview

The Assistant Golf Professional assists the Head Golf Professional in all aspects of day‑to‑day operations, including golf, retail, and special events/tournaments. The Assistant Golf Professional reports to the Head Golf Professional.

Essential Functions

• Deliver exceptional customer service in every guest interaction while promoting golf programs, activities, and services.
• Welcome and assist arriving guests, providing information on tee times, course conditions, course policies, and other golf‑related services.
• Handle, transport, and stage guests’ golf bags and equipment with care.
• Maintain the cleanliness, organization, and appearance of the golf shop, cart storage facility, practice facility, and surrounding guest service areas.
• Assist with receiving, pricing, merchandising, and selling golf shop merchandise and supplies.
• Meet sales, rental, and service performance expectations as directed by the Head Golf Professional.
• Work closely with the Golf Shop, Food & Beverage, and Guest Services teams to ensure a seamless guest experience and compliance with club policies, including dress code and beverage regulations.
• Perform opening and closing procedures, including inspecting facilities and golf carts, securing and opening buildings, and arming or disarming security systems as required.
• Serve as a role model for Guest Services Attendants by demonstrating excellent performance standards, assisting with on‑the‑job training, and promoting accountability within the team.
• Teach individual golf lessons and conduct clinics as assigned.
• Perform other duties as assigned by the Head Golf Professional.

Requirements

• High school diploma or equivalent.
• Excellent customer service skills.
• Experienced and passionate about the game of golf.
• Proficient in Microsoft Office.

Preferred Qualifications

• Bachelor’s degree or equivalent.
• 2+ years in the golf and/or hospitality industry.
• PGA membership.
• Ability to maneuver and park vehicles safely and accurately, including larger vehicles, in diverse parking environments and tight spaces.

Physical Demands

Ability to visually inspect golf shop and indoor operations area for cleanliness.

• Perform moderate physical work, including lifting up to 100 lbs. occasionally, up to 50 lbs. frequently, and up to 20 lbs. constantly, with activities such as bending, stooping, kneeling, crouching, reaching, standing, walking, pushing, lifting, and grasping for up to five hours without sitting.
• Operate motor vehicles.

Work Environment

This position will be regularly exposed to outdoor weather conditions while performing the duties of the job.

Equal Employment Opportunity

Cabot-Managed Properties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.