Retail Associates

Western New York Integrated Care Collaborative, Inc.; Buffalo (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free parking at KeyBank Center ramp

Job summary

Western New York Integrated Care Collaborative, Inc. is seeking a Sales Associate to deliver first-in-class service at all events in the KeyBank Center, including Sabres and Bandits games, concerts, and other events.

You will handle POS transactions, learn product details, assist with merchandising and inventory, and maintain clean, welcoming displays. The role requires high energy, attention to detail, and the ability to converse with fans.

Qualifications

• Must be at least 18 years of age.
• Have a high school diploma or equivalent.
• Point of Sale Terminal (POS) system experience preferred.
• Must be able to lift up to fifty (50) pounds.
• Ability to address and resolve customer issues.

Responsibilities

• Answer customer questions and provide assistance at the point of sale.
• Speak knowledgeably about merchandise and learn item differences and sizing.
• Assist with store merchandising, displays, inventory, and cleanliness.
• Assist with warehouse duties: receiving, packing slips, labeling, inventory controls.
• Ensure customers are serviced at the highest level and escalate when needed.

Skills

Customer service orientation

Outgoing demeanor

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

The Sales Associate

The Sales Associate is responsible for providing first-in-class service to all fans within any merchandise space during all events at KeyBank Center, including Buffalo Sabres and Buffalo Bandits games, concerts, and a variety of other special events. To excel in this role, a qualified candidate must have high attention to detail, a strong work ethic, be outgoing, and willing to talk to people.

Duties & Responsibilities

• Responsible for answering customer questions and providing assistance to customers at point of sale (POS) system.
• Be familiar with store merchandise to speak knowledgeably to customers, be willing to learn about special items we carry such as jerseys differences and sizing along with vendor recognition.
• Assist with store merchandising, product display, inventory levels, and store cleanliness.
• Assisting with warehouse duties, such as: receiving merchandise, verifying packaging slips, tagging items, creating box labels and maintaining inventory controls.
• Ensure that customers are serviced at the highest level. Being able to recognize when you need more help from other associates or management to maintain a fast service pace and excellent service during work shifts.

This role pays $16.00 an hour. This is a part-time role and must have the flexibility to work extended hours, evenings, weekends and holidays.

Requirements

• Must be at least 18 years of age.
• Have a high school diploma or equivalent.
• Point of Sale Terminal (POS) system experience preferred.
• Must be able to lift up to fifty (50) pounds.
• Ability to address and resolve customer issues.

Open Interviews

Wednesday, September 2nd

10am-6pm

At KeyBank Center

Free parking at the KeyBank Center ramp (Illinois St. ramp attached to the Arena)