Part-Time Fan Experience Retail Associate

Western New York Integrated Care Collaborative, Inc.; Buffalo (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free parking at KeyBank Center ramp

Job summary

Western New York Integrated Care Collaborative, Inc. is seeking a Sales Associate to deliver first-in-class service at all events in the KeyBank Center, including Sabres and Bandits games, concerts, and other events.

You will handle POS transactions, learn product details, assist with merchandising and inventory, and maintain clean, welcoming displays. The role requires high energy, attention to detail, and the ability to converse with fans.

Qualifications

• Must be at least 18 years of age.
• Have a high school diploma or equivalent.
• Point of Sale Terminal (POS) system experience preferred.
• Must be able to lift up to fifty (50) pounds.
• Ability to address and resolve customer issues.

Responsibilities

• Answer customer questions and provide assistance at the point of sale.
• Speak knowledgeably about merchandise and learn item differences and sizing.
• Assist with store merchandising, displays, inventory, and cleanliness.
• Assist with warehouse duties: receiving, packing slips, labeling, inventory controls.
• Ensure customers are serviced at the highest level and escalate when needed.

Skills

Customer service orientation

Outgoing demeanor

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

Western New York Integrated Care Collaborative, Inc. is seeking a Sales Associate to deliver first-in-class service at all events in the KeyBank Center, including Sabres and Bandits games, concerts, and other events.

You will handle POS transactions, learn product details, assist with merchandising and inventory, and maintain clean, welcoming displays. The role requires high energy, attention to detail, and the ability to converse with fans.