Retail Associate Manager: Lead, Elevate Service & Sales

J.Crew Factory; Vienna (VA); Presencial; USD 36.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base pay and bonus program

Employee discount up to 60% on branded

Paid time off including holidays

401(k) plan with company matching

Medical, dental, vision, and life ins.

Discounts on entertainment, travel, &

Descripción de la vacante

J.Crew Factory in the United States (Virginia) seeks an Associate Manager to lead a key store division and drive profitability while ensuring exceptional customer experiences.

You will work closely with the Store Director, coaching staff, managing operations, and deploying brand initiatives. The role requires flexibility to cover nights, weekends, and holidays, with opportunities to step into various roles on the sales floor as needed.

Formación

• 3+ years of full-time retail management experience.
• Demonstrated ability to coach and develop store teams.
• Strong customer-service orientation and brand focus.
• Flexible scheduling including nights, weekends and holidays.
• Ability to adapt and innovate in a dynamic retail environment.

Responsabilidades

• Collaborate with Store Director to maximize profitability and brand connection.
• Own your division (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems and technology with accountability.
• Support recruiting, training and development efforts for the team.
• Foster a collaborative work environment and exceed store goals.
• Create community engagement and loyalty initiatives.

Conocimientos

Retail management

Team leadership

Customer service

Scheduling flexibility

Problem solving

Descripción del empleo

J.Crew Factory in the United States (Virginia) seeks an Associate Manager to lead a key store division and drive profitability while ensuring exceptional customer experiences.

You will work closely with the Store Director, coaching staff, managing operations, and deploying brand initiatives. The role requires flexibility to cover nights, weekends, and holidays, with opportunities to step into various roles on the sales floor as needed.