Retail Associate Manager: Lead Brand, Drive Team Performance

J.Crew Factory; Naples (FL); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

PTO and paid holidays

401(k) with company matching

Medical, dental, vision, and life ins.

Discounts on entertainment, travel, &8

Job summary

J.Crew Group (JCG) is seeking an Associate Manager in Naples, FL to lead store performance, drive profitability, and foster customer connections. You will coach teams, own specific domains, and step into different roles to maintain operational excellence.

You’ll coach, recruit, train, and collaborate with the Store Director to deliver best-in-class service and a vibrant in-store culture. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 3+ years of full-time retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Collaborate with Store Director to act as a shared business owner while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Flexibility

Problem solving

Job description

J.Crew Group (JCG) is seeking an Associate Manager in Naples, FL to lead store performance, drive profitability, and foster customer connections. You will coach teams, own specific domains, and step into different roles to maintain operational excellence.

You’ll coach, recruit, train, and collaborate with the Store Director to deliver best-in-class service and a vibrant in-store culture. Flexibility for evenings, weekends, and holidays is required.