Retail Associate Manager - Lead Brand, Elevate Service

J.Crew; Naples (FL); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

Competitive PTO

401(k) with company matching

Medical, dental, vision, and life ins.

Discounts on entertainment, travel, or

Job summary

J.Crew is seeking an Associate Manager to join the leadership team in Naples, FL. You will drive profitability by fostering customer connections and brand loyalty, while coaching and guiding the team for strong performance.

You may cover multiple roles to maintain operational excellence, recruit and develop staff, and ensure exceptional service. The role requires flexibility, regular scheduling including nights/weekends/holidays, and the ability to lift up to 40 pounds.

Qualifications

• 3+ years of full-time retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Tools

POS systems

Job description

J.Crew is seeking an Associate Manager to join the leadership team in Naples, FL. You will drive profitability by fostering customer connections and brand loyalty, while coaching and guiding the team for strong performance.

You may cover multiple roles to maintain operational excellence, recruit and develop staff, and ensure exceptional service. The role requires flexibility, regular scheduling including nights/weekends/holidays, and the ability to lift up to 40 pounds.