Retail Associate - Impactful Donor Service & Sales

Goodwill Acadiana; Morgan City (LA); Sur place; USD 24 000 - 28 000; Plein temps

Résumé du poste

Goodwill Acadiana in Morgan City, LA is seeking a Store Associate to provide courteous donor and customer service, process donations, and help stock and merchandise the store. The role involves handling cash, balancing drawers, and maintaining store cleanliness and safety.

You will engage with donors to explain the mission and ensure proper procedures are followed, while supporting a team-oriented retail environment.

Qualifications

• High school diploma or GED preferred.
• Ability to read, write and communicate effectively.
• Excellent customer service skills.

Responsabilités

• Ensures respectful and efficient customer service to all donors and customers.
• Processes donations according to agency standard.
• Clear out outside donations at the beginning and end of each shift.
• Educates donors about the Goodwill Acadiana Mission to encourage donations.
• Participates in pricing, displaying and selling store merchandise within established price ranges.
• Stocking and maintaining store interior and exterior in an attractive manner.
• Handle cash register transactions, accept payments, bag purchases and thank customers.
• Multi-task while being attentive to customers and flexible to business needs.
• Ensure proper rotation of merchandise.
• Balance cash receipts, prepare daily deposits, and maintain transaction records.
• Manage loss control by monitoring customers and employees and reporting suspicious activity.
• Maintain a clean and safe store/processing area/donation center.
• Keep dressing rooms neat and reprush merchandise as needed.
• Attend agency meetings including store and retail meetings.
• Demonstrate Role Model Workforce characteristics and community contribution.
• Work as part of a team and take initiative without direct supervision.
• Read, write and communicate effectively with customers and management.
• Answer the telephone promptly and courteously.
• Remain in designated work area during shifts.
• Perform other duties as assigned by supervisor.

Connaissances

Customer service

Teamwork

Communication

Professionalism

Formation

High school diploma or GED

Description du poste

Goodwill Acadiana in Morgan City, LA is seeking a Store Associate to provide courteous donor and customer service, process donations, and help stock and merchandise the store. The role involves handling cash, balancing drawers, and maintaining store cleanliness and safety.

You will engage with donors to explain the mission and ensure proper procedures are followed, while supporting a team-oriented retail environment.