Retail Associate - Full Time

rad life mobility inc; Seattle (WA); On-site; USD 38,000 - 52,000; Full time

Job summary

rad life mobility inc in Seattle seeks a Retail Associate to deliver an outstanding in-store experience, educate customers on e-bikes and services, and assist with product selection and test rides. You will support store promotions, maintain merchandising standards, and handle POS transactions with basic cash handling.

Aide teamwork to meet daily store goals in a fast-paced outdoor lifestyle brand. The role suits those with 0–2 years in retail, strong communication, a customer-first attitude,

Qualifications

• 0–2 years of retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Customer-first mindset with a positive and energetic attitude.
• Ability to work flexible hours, including evenings and weekends.
• Interest in cycling, e-bikes, or outdoor lifestyle is a plus.

Responsibilities

• Deliver friendly, engaging, and consultative sales experiences.
• Educate customers on e-bikes, accessories, and services.
• Assist customers with product selection, test ride coordination, and purchase decisions.
• Support store promotions and events to drive customer engagement.

Skills

Customer service

Communication

Flexible hours

Cycling interest

Job description

Description

The Retail Associate is responsible for delivering an outstanding in-store experience for customers. This role supports sales, merchandising, and day-to-day store operations while building product knowledge to confidently guide customers through their e-bike journey.

Key ResponsibilitiesSales & Customer Experience

• Deliver friendly, engaging, and consultative sales experiences
• Educate customers on e-bikes, accessories, and services
• Assist customers with product selection, test ride coordination, and purchase decisions
• Support store promotions and events to drive customer engagement

Store Operations

• Maintain store cleanliness, organization, and merchandising standards
• Assist with receiving inventory, restocking, and maintaining accurate stock levels
• Support daily operational tasks including POS transactions and basic cash handling

Team Support

• Collaborate with team members and leadership to meet store goals
• Take direction from Key Holder and store leadership to support daily priorities
• Contribute to a positive, team-oriented store culture

Qualifications

• 0–2 years of retail or customer service experience preferred
• Strong communication and interpersonal skills
• Customer-first mindset with a positive and energetic attitude
• Ability to work flexible hours, including evenings and weekends
• Interest in cycling, e-bikes, or outdoor lifestyle is a plus

Physical Requirements

• Ability to lift up to 50 lbs (bikes and equipment)
• Ability to stand, walk, and be active for extended periods