Retail Sales Associate

Acquire4Hire; North Aurora (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Store discount

Flexible scheduling

Job summary

Acquire4Hire is hiring an experienced Retail Sales Associate in North Aurora, Illinois. This role involves providing exceptional customer service, interacting with customers about cycling products, and assisting in store operations. Candidates should have at least 1 year of retail experience, preferably in a bike shop, strong attention to detail, and the ability to maintain a positive relationship with team members and customers. The position offers flexible scheduling and store discounts.

Qualifications

• Minimum 1 year experience as a retail sales associate preferred.
• Strong attention to detail and ability to maintain positive relations.
• Availability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Interact with customers to understand their needs and provide excellent service.
• Assist in daily store operations, including restocking and cleaning.
• Open and close cash registers, managing transactions accurately.

Skills

Customer service

Sales skills

Problem-solving

Attention to detail

Teamwork

Tools

Point of Sale (POS) software

Microsoft Windows

Cash registers

Job description

Summary

Hiring an experienced Retail Sales Associate. You will help every customer by discovering their needs and finding the products and services that give them the best cycling experience possible. You will have a focus on exceeding customer expectations and sales goals in a fun, welcoming, and fast paced environment. A passion for cycling, knowledge of bicycles, and a proactive and positive attitude are qualities at the top of our list.

In this job you will

• Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories, and clothing, and any other cycling-related products or services in the store.
• Assist in the daily operations of the store, including restocking, cleaning, organizing, and merchandising.
• Provide one of a kind customer service through direct and detailed interaction with customers.

You are

• Dependable
• People-oriented
• Adaptable
• Detail-oriented
• Proactive
• Positive
• Problem solver

Duties

• Greet customers and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
• Provide positive and excited one of a kind customer service.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Install vehicle rack systems and perform safety checks for the customer.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Merchandise product according to sales plan.
• Demonstrate use or operation of merchandise.
• Maintain level of cleanliness throughout the day.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Other duties as needed/assigned.

Requirements

• Minimum 1 year experience preferred working as a retail sales associate.
• Previous bike shop sales experience preferred.
• Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service.
• Strong attention to detail.
• Ability to maintain open and positive relations with employees and customers.
• Interest in developing own skills and knowledge.
• Availability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to periodically lift 40 pounds.

Nice To Haves

• Cash registers
• Desktop computers
• Microsoft Windows
• Point of sale POS software

Benefits

Store discount and flexible scheduling is available to all associates.