Retail Associate — Flexible Shifts & Fan-Focused Service

Fanatics; Norman (OK); On-site; USD 24,000 - 36,000; Full time

Job summary

Fanatics is seeking a Retail Associate to connect with fans, provide exceptional service, and drive sales at our Fanatics locations. You will greet fans, offer tailored product recommendations, and help ensure a top‑notch shopping experience across sales floors and stockrooms.

You will process transactions, uphold professional standards, and collaborate with cross‑functional teams to meet shared goals. Flexibility to work evenings, weekends, and events is required; a high school diploma or

Qualifications

• Must be at least 18 years old.
• Retail, customer service, or hospitality experience preferred.
• Able to work a flexible schedule including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Able to stand, walk, bend, and lift up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and ask questions to tailor the shopping experience.
• Make product recommendations based on conversations with fans.
• Help execute brand connection to ensure a top‑notch shopping experience.
• Maintain sales floor and stockroom standards with attention to detail.
• Process sales transactions via Fanatics POS system.
• Represent the Fanatics Brand and Team/League professionally.
• Take on additional responsibilities as directed by management.

Skills

Customer service

Communication

Teamwork

Flexibility

Attendance

Education

High school diploma or equivalent

Job description

Fanatics is seeking a Retail Associate to connect with fans, provide exceptional service, and drive sales at our Fanatics locations. You will greet fans, offer tailored product recommendations, and help ensure a top‑notch shopping experience across sales floors and stockrooms.

You will process transactions, uphold professional standards, and collaborate with cross‑functional teams to meet shared goals. Flexibility to work evenings, weekends, and events is required; a high school diploma or