Retail Associate – Flexible Shifts & Fan Experience

Fanatics; Chapel Hill (NC); On-site; USD 19,000 - 23,000; Full time

Job summary

Fanatics is seeking a Retail Associate to drive fan experience on game days and standard shifts. You will greet fans, make recommendations, and process transactions using the Fanatics POS system, maintaining a clean, organized sales floor and stockroom while upholding the Fanatics brand.

This role requires 18+, prior retail or hospitality experience preferred, flexible schedule including evenings and weekends, reliable attendance, and strong communication and teamwork.

Qualifications

• Must be at least 18 years of age.
• Retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and make recommendations to enhance their shopping experience.
• Process sales transactions via the Fanatics POS system.
• Maintain floor and stockroom standards with attention to detail.
• Collaborate cross-functionally to drive shared goals and team outcomes.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Attention to detail

Mobility

Education

High school diploma

Tools

POS system

Job description

Fanatics is seeking a Retail Associate to drive fan experience on game days and standard shifts. You will greet fans, make recommendations, and process transactions using the Fanatics POS system, maintaining a clean, organized sales floor and stockroom while upholding the Fanatics brand.

This role requires 18+, prior retail or hospitality experience preferred, flexible schedule including evenings and weekends, reliable attendance, and strong communication and teamwork.