Retail Associate: Flexible Schedule, Customer Service & Sales

Goodwill Industries of South Florida; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of South Florida in Miami seeks a retail team member to support daily store operations. You will assist customers, process donations, stock merchandise, manage cash handling, clean shopping areas, and contribute to a welcoming shopping environment.

This role requires a flexible schedule including nights and weekends, with opportunities to engage with the community and develop retail skills. Training is provided to support product knowledge and customer service excellence.

Responsibilities

• Receive donations, greet donors, unload items, enter donor information on a device, and thank donors.
• Process and sort clothing and household items; sort, test, clean, and mark small appliances, housewares, shoes, seasonal items.
• Handle sales at cashier, manage cash and card transactions per procedures for voids, discounts, refunds, checks, and payments.
• Clean bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, exterior, and merchandise counters; report maintenance issues.
• Assist customers, price merchandise, assist fitting rooms, offer recycling bags, explain store operations, and employ sales techniques to boost store performance.
• Able to work flexible hours, including nights and weekends.

Job description

Goodwill Industries of South Florida in Miami seeks a retail team member to support daily store operations. You will assist customers, process donations, stock merchandise, manage cash handling, clean shopping areas, and contribute to a welcoming shopping environment.

This role requires a flexible schedule including nights and weekends, with opportunities to engage with the community and develop retail skills. Training is provided to support product knowledge and customer service excellence.