Retail Associate: Donations & Customer Service

Goodwill South Florida; Deerfield Beach (FL); On-site; USD 29,000 - 32,000; Full time

Job summary

Goodwill South Florida is seeking a front-line Retail Associate to support donation intake, merchandise processing, and sales transactions in a busy store. You will greet donors, assist customers, and maintain cleanliness across the shop floor.

The role emphasizes accurate cash handling, basic math, and effective communication in a fast-paced retail environment. Candidates should have a high school diploma or equivalent, with 6 months of related experience preferred.

Qualifications

• High school diploma or equivalent is required or an equivalent combination.
• 6 months of related experience is highly desirable.
• Excellent customer service skills and basic cash handling ability.
• Knowledge of electronic devices and basic math is helpful.

Responsibilities

• Receive donations and greet donors, enter basic information, thank donors.
• Process, sort, and stock clothing and household items.
• Conduct sales transactions and manage cash/credit procedures.
• Perform cleaning duties throughout the store and fixtures.
• Assist customers, answer questions, and explain store operations.

Skills

Customer service

Cashiering

Interpersonal skills

Bilingual (English/Spanish)

Time management

Education

High school or equivalent

Tools

Cash register

POS system / smart device

Job description

Goodwill South Florida is seeking a front-line Retail Associate to support donation intake, merchandise processing, and sales transactions in a busy store. You will greet donors, assist customers, and maintain cleanliness across the shop floor.

The role emphasizes accurate cash handling, basic math, and effective communication in a fast-paced retail environment. Candidates should have a high school diploma or equivalent, with 6 months of related experience preferred.