Retail Associate (Donations & Customer Service)

Goodwill of Central and Coastal Virginia; Bon Air (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Goodwill of Central and Coastal Virginia in Bon Air, VA is seeking a part-time retail associate to support donation processing and store operations. You will help maximize store appearance, assist customers, and ensure efficient donation flow for placement on the sales floor.

Responsibilities include inspecting donations, sorting materials, tagging items, and maintaining productivity per standards. Flexibility for evenings and weekends is required; background check will be completed.

Qualifications

• High School Diploma or GED preferred; combination of education and work experience considered.
• No previous experience required for consideration.
• No professional certifications required for this position.
• The associate is not required to drive as part of their job duties.
• The candidate must pass a criminal background check.

Responsibilities

• Inspects donations and raw material for marketability per Retail Operations Manual.
• Sorts raw material and categorizes for store use, salvage, or trash.
• Tags donated items according to rotation system in Retail Operations Manual.
• Stands and hangs sorted goods for placement on retail sales floor per standards.
• Produces items daily according to minimum standards in the Retail Operations Manual.
• Adheres to uniform dress code standards.
• Demonstrates an enthusiastic and positive attitude.
• Works as a team member in a fast-paced environment with multiple priorities.
• Cross-trains in multiple production and customer service positions.
• Adheres to Assets Protection control and compliance procedures.
• Communicates effectively with customers, peers and management.
• Adheres to work schedule.
• Handles the physical requirements to accomplish daily tasks.

Skills

Customer Focus

Communication

Team player

Values-driven

Job Skills Knowledge

Education

High School Diploma or GED preferred

No previous experience required

Job description

Goodwill of Central and Coastal Virginia in Bon Air, VA is seeking a part-time retail associate to support donation processing and store operations. You will help maximize store appearance, assist customers, and ensure efficient donation flow for placement on the sales floor.

Responsibilities include inspecting donations, sorting materials, tagging items, and maintaining productivity per standards. Flexibility for evenings and weekends is required; background check will be completed.