Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Salinas (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Job summary

Marshalls at The TJX Companies, Inc. in Salinas, CA is seeking a Sales Associate to deliver a highly satisfying customer experience while maintaining a clean and organized store environment.

You will engage customers, help with purchases, and support loyalty programs under established procedures. The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced retail setting.

Qualifications

• Excellent customer service skills
• Ability to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Role model customer service practices with customers and teammates.
• Promote credit and loyalty programs.
• Ring up purchases and returns accurately and count change per procedures.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store recovery and safety, and participate in loss-prevention efforts.
• Maintain cleanliness and organization of the sales floor and store.
• Assist in various store duties as needed.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. in Salinas, CA is seeking a Sales Associate to deliver a highly satisfying customer experience while maintaining a clean and organized store environment.

You will engage customers, help with purchases, and support loyalty programs under established procedures. The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced retail setting.