Retail Associate — Customer Experience Pro, $16-$20/hr + Benefits

Irving Oil Ltd.; Pembroke (MA); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Company-matched 401k

Sign-on bonus

Paid vacation

Wellness support

24/7 Employee & Family Assistance Program

Job summary

Irving Oil Ltd. in Pembroke, Massachusetts, is seeking a Retail Associate to deliver exceptional customer service and handle inquiries with proficiency. The ideal candidate will greet customers and ensure a unique customer experience while maintaining store standards.

Responsibilities include processing payments, assisting customers, and maintaining an organized store. Candidates must have at least 2 years of experience in customer service and possess good communication and math skills. Join us in promoting a diverse and inclusive work environment.

Qualifications

• 2 years of experience in a customer service role.
• High school diploma or equivalent required.

Responsibilities

• Greet customers and provide exceptional service.
• Handle customer inquiries or complaints according to policies.
• Process payment transactions and maintain cash accuracy.
• Assist in store maintenance and stocking shelves.

Skills

Basic math skills

Attention to detail

Good customer service skills

Good communication skills

Education

GED or equivalent

Job description

Irving Oil Ltd. in Pembroke, Massachusetts, is seeking a Retail Associate to deliver exceptional customer service and handle inquiries with proficiency. The ideal candidate will greet customers and ensure a unique customer experience while maintaining store standards.

Responsibilities include processing payments, assisting customers, and maintaining an organized store. Candidates must have at least 2 years of experience in customer service and possess good communication and math skills. Join us in promoting a diverse and inclusive work environment.