Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Prattville (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Job summary

TJ Maxx in Prattville, AL is hiring to deliver a highly satisfying customer experience and to support store operations across multiple areas. You will engage customers, maintain a clean environment, and follow operational standards to ensure an outstanding shopping experience.

The role offers cross-training opportunities, exposure to loss prevention practices, and a team-oriented, inclusive work culture within a leading off-price retailer.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Team collaboration

Retail experience

Job description

TJ Maxx in Prattville, AL is hiring to deliver a highly satisfying customer experience and to support store operations across multiple areas. You will engage customers, maintain a clean environment, and follow operational standards to ensure an outstanding shopping experience.

The role offers cross-training opportunities, exposure to loss prevention practices, and a team-oriented, inclusive work culture within a leading off-price retailer.