Customer Experience Specialist — Retail

The TJX Companies, Inc.; Prattville (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Medical/dental/vision coverage

401(k) plan

Paid holidays/vacation/sick

Life insurance

Job summary

The TJX Companies, Inc. is hiring a Store Associate at TJ Maxx in Prattville, AL. You will deliver a high-quality customer experience, assist with transactions, and support merchandising and store operations to drive sales.

You will work in a team, follow loss prevention and safety standards, and participate in credit and loyalty promotions while contributing to a positive store culture. A strong customer service mindset is essential.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Ability to multitask
• Respond well to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean store environment
• Rings customer purchases and returns and handles cash according to procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and prepares merchandise for the sales floor
• Participates in store recovery and maintains safety, cleanliness, and loss prevention goals
• Performs other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Flexible schedule

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is hiring a Store Associate at TJ Maxx in Prattville, AL. You will deliver a high-quality customer experience, assist with transactions, and support merchandising and store operations to drive sales.

You will work in a team, follow loss prevention and safety standards, and participate in credit and loyalty promotions while contributing to a positive store culture. A strong customer service mindset is essential.