Retail Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Tulsa (OK); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation

Scholarship program

Job summary

TJ Maxx in Tulsa is seeking team members to deliver outstanding customer experiences, maintain store standards, and support daily operations. The role emphasizes service, accuracy in transactions, and adherence to policies while fostering a positive work environment.

Ideal candidates bring strong communication, multitasking ability, and adaptability. Benefits support work-life balance, with a focus on training and opportunities across TJX family brands.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Model customer experience practices with internal and external customers.
• Support a positive store culture with honesty, integrity, and respect.
• Ring customer purchases/returns accurately and count change per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and procedures.
• Prepare merchandise for sales floor following company procedures.
• Initiate and participate in store recovery as needed.
• Maintain store cleanliness and organization.
• Provide and accept feedback; follow labor laws and security practices.
• Support shrink reduction goals and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Retail experience

Job description

TJ Maxx in Tulsa is seeking team members to deliver outstanding customer experiences, maintain store standards, and support daily operations. The role emphasizes service, accuracy in transactions, and adherence to policies while fostering a positive work environment.

Ideal candidates bring strong communication, multitasking ability, and adaptability. Benefits support work-life balance, with a focus on training and opportunities across TJX family brands.