Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Columbia (SC); On-site; USD 17,564 - 18,253; Part time

Benefits offered by this job

Associate discount

401(k)

Health benefits (medical/dental/vision

HSAs and FSAs

Paid holidays

Paid parental leave

Scholarship program

Job summary

The TJX Companies, Inc. HomeGoods in Columbia, SC is seeking a team member to deliver a highly satisfied customer experience, engage with customers, and keep the store clean and organized.

You may be cross-trained across store areas to support business needs, promote credit and loyalty programs, and follow loss prevention standards.

Benefits include associate discounts, retirement and health plans, and paid holidays; TJX emphasizes diversity and growth.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Attention to detail

Job description

The TJX Companies, Inc. HomeGoods in Columbia, SC is seeking a team member to deliver a highly satisfied customer experience, engage with customers, and keep the store clean and organized.

You may be cross-trained across store areas to support business needs, promote credit and loyalty programs, and follow loss prevention standards.

Benefits include associate discounts, retirement and health plans, and paid holidays; TJX emphasizes diversity and growth.