Retail Associate: Customer Experience & Merchandising

TJX; Alexander City (AL); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Job summary

Marshalls at TJX Companies in Alexander City, AL, is hiring a store associate to deliver a highly satisfied customer experience by engaging with customers, upholding policies, and keeping the sales floor clean and organized.

The role requires strong communication, ability to multi-task, willingness to lift items, and flexibility to work varying shifts as business needs dictate. Benefits include associate discount, health coverage, retirement plans, and more.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandising, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Role model customer experience practices with customers and team members.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain safety standards.
• Support shrink reduction goals and programs.

Skills

Customer service

Job description

Marshalls at TJX Companies in Alexander City, AL, is hiring a store associate to deliver a highly satisfied customer experience by engaging with customers, upholding policies, and keeping the sales floor clean and organized.

The role requires strong communication, ability to multi-task, willingness to lift items, and flexibility to work varying shifts as business needs dictate. Benefits include associate discount, health coverage, retirement plans, and more.