Retail Associate - Customer Experience & Merch

The TJX Companies, Inc.; Snellville (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls at The TJX Companies, Inc. in Snellville, GA is hiring a customer-focused associate responsible for delivering a highly satisfied shopping experience and maintaining a clean, organized store environment.

You will ring up purchases, promote loyalty programs, assist customers, and support other store areas as needed. This role emphasizes teamwork, adaptability, and adherence to labor laws and safety standards.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the sales floor.
• Participates in store recovery and maintains store cleanliness and safety.
• Provides feedback and adheres to labor laws and store policies.
• Supports shrink reduction goals and safety awareness.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

Marshalls at The TJX Companies, Inc. in Snellville, GA is hiring a customer-focused associate responsible for delivering a highly satisfied shopping experience and maintaining a clean, organized store environment.

You will ring up purchases, promote loyalty programs, assist customers, and support other store areas as needed. This role emphasizes teamwork, adaptability, and adherence to labor laws and safety standards.