Retail Associate: Customer Experience Leader

Ross Stores, Inc.; Cottonwood (AZ); On-site; USD 16,531 - 22,041; Full time

Job summary

Ross Stores, Inc. is a Fortune 500 off-price retailer with over 2,200 stores nationwide. The Retail Associate role focuses on ensuring a positive shopping experience, greeting customers, and maintaining clean, well-merchandised sales floors.

Associates uphold safety and conduct standards, assist customers with merchandise, and collaborate with team members to achieve store goals in a fast-paced retail setting.

Qualifications

• Effective communicate with customers and Associates in a friendly, respectful manner.
• Ability to perform basic math calculations.
• Willingness to stand and move around the store for long periods.

Responsibilities

• Greet customers, assist with merchandise, and answer questions in a courteous way.
• Maintain a clean, organized sales floor and proper merchandise presentation.
• Support loss prevention and safety policies on the sales floor.
• Assist with daily store tasks and provide excellent customer service.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

Ross Stores, Inc. is a Fortune 500 off-price retailer with over 2,200 stores nationwide. The Retail Associate role focuses on ensuring a positive shopping experience, greeting customers, and maintaining clean, well-merchandised sales floors.

Associates uphold safety and conduct standards, assist customers with merchandise, and collaborate with team members to achieve store goals in a fast-paced retail setting.