Retail Associate: Customer Experience & Growth

The TJX Companies, Inc.; Shelby Township (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Medical insurance

Dental insurance

Vision insurance

Health savings account

Life insurance

Disability insurance

Paid parental leave

Paid holidays

Sick leave

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Shelby Township is hiring a store associate to deliver a highly satisfying customer experience, engage with shoppers, and keep the store clean and organized.

You may be cross-trained to work in multiple areas to support business needs, while promoting credit and loyalty programs and following merchandising procedures. The role emphasizes teamwork, safety, and adherence to policies.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains a clean and organized store environment.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising procedures and standards.
• Processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Supports loss prevention standards and safety practices.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

Adaptability

Physical stamina

Job description

The TJX Companies, Inc. in Shelby Township is hiring a store associate to deliver a highly satisfying customer experience, engage with shoppers, and keep the store clean and organized.

You may be cross-trained to work in multiple areas to support business needs, while promoting credit and loyalty programs and following merchandising procedures. The role emphasizes teamwork, safety, and adherence to policies.