Seasonal Retail Associate - Customer Experience & Benefits

The TJX Companies, Inc.; Memphis (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Job summary

The TJX Companies, Inc. is seeking an associate to deliver a high-quality customer experience in a Memphis store. You will engage with customers, process purchases, promote loyalty programs, and maintain a clean, organized sales floor.

Applicants should have strong communication and multitasking abilities, be able to lift heavy objects, and collaborate with team members to meet store goals. A flexible schedule is required to support business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience (preferred)

Job description

The TJX Companies, Inc. is seeking an associate to deliver a high-quality customer experience in a Memphis store. You will engage with customers, process purchases, promote loyalty programs, and maintain a clean, organized sales floor.

Applicants should have strong communication and multitasking abilities, be able to lift heavy objects, and collaborate with team members to meet store goals. A flexible schedule is required to support business needs.