Retail Associate: Customer Experience & Growth

TJX; Monroeville (Allegheny County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Health insurance

Job summary

TJX Companies, Marshalls stores, is hiring to deliver outstanding customer experiences in a fast-paced retail environment. You will engage customers, maintain a clean store, and support merchandising and loss prevention standards.

Ideal candidates demonstrate exceptional customer service, strong communication, and the ability to multi-task across duties while adhering to store procedures and safety guidelines.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Model customer experience practices with internal and external customers.
• Support a positive store culture with honesty, integrity and respect.
• Accurately ring purchases/returns and handle changes per procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor per standards.
• Participate in store recovery and maintain store cleanliness.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Physical ability

Job description

TJX Companies, Marshalls stores, is hiring to deliver outstanding customer experiences in a fast-paced retail environment. You will engage customers, maintain a clean store, and support merchandising and loss prevention standards.

Ideal candidates demonstrate exceptional customer service, strong communication, and the ability to multi-task across duties while adhering to store procedures and safety guidelines.