Retail Associate — Customer Experience & Growth

The TJX Companies, Inc.; Durham (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Job summary

Marshalls, part of The TJX Companies, Durham, is hiring a store associate to deliver a highly satisfying customer experience. You will ring purchases, assist shoppers, maintain store cleanliness, and support loss prevention and safety standards.

You should have excellent customer service skills, be able to multi-task, and adapt to changing priorities. A flexible schedule and ability to lift merchandise are expected. Retail experience is a plus.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Able to multi-task and adapt to changes in direction.
• Capable of lifting heavy objects.
• Retail store experience is a plus.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote and educate customers about credit and loyalty programs.
• Uphold merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery, safety awareness, and loss prevention efforts.

Skills

Customer service

Flexible schedule

Multi-tasking

Communication

Attention to detail

Lifting objects

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Durham, is hiring a store associate to deliver a highly satisfying customer experience. You will ring purchases, assist shoppers, maintain store cleanliness, and support loss prevention and safety standards.

You should have excellent customer service skills, be able to multi-task, and adapt to changing priorities. A flexible schedule and ability to lift merchandise are expected. Retail experience is a plus.