Retail Associate: Customer Experience Expert

The TJX Companies, Inc.; Terrell (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls, a brand of The TJX Companies, Inc., seeks a customer-focused team member in Terrell, TX. The role centers on delivering an exceptional customer experience, assisting with purchases, returns, and store maintenance. You may work across multiple departments as needed to support store operations.

We value strong communication, attention to detail, and the ability to adapt to changing needs. Retail experience is preferred and associates benefit from discounts and a supportive work

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Interact with customers to deliver a positive store experience.
• Accurately ring purchases/returns and handle cash/change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and safety practices.
• Support shrink reduction initiatives and safety awareness.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting capability

Team collaboration

Retail experience

Job description

Marshalls, a brand of The TJX Companies, Inc., seeks a customer-focused team member in Terrell, TX. The role centers on delivering an exceptional customer experience, assisting with purchases, returns, and store maintenance. You may work across multiple departments as needed to support store operations.

We value strong communication, attention to detail, and the ability to adapt to changing needs. Retail experience is preferred and associates benefit from discounts and a supportive work