Retail Associate — Customer Experience Champion

The TJX Companies, Inc.; Nashua (NH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc. HomeGoods in Nashua, NH is seeking team members to deliver exceptional customer experiences. You will engage with customers, keep the store clean and organized, and support various store operations while adhering to policies and promoting loyalty programs.

This role emphasizes strong communication, multitasking, and teamwork with a flexible schedule. Competitive hourly pay and comprehensive benefits are available as part of our supportive work environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Retail experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Job description

The TJX Companies, Inc. HomeGoods in Nashua, NH is seeking team members to deliver exceptional customer experiences. You will engage with customers, keep the store clean and organized, and support various store operations while adhering to policies and promoting loyalty programs.

This role emphasizes strong communication, multitasking, and teamwork with a flexible schedule. Competitive hourly pay and comprehensive benefits are available as part of our supportive work environment.