Retail Associate: Customer Experience Champion

Ross Stores; Mount Prospect (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

401K

Career Growth

Job summary

Ross Stores is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and support store operations daily to ensure smooth, friendly service throughout the sales floor.

The role emphasizes safety, courtesy, and adherence to company standards while maintaining eye contact, smiles, and a helpful attitude with every customer interaction.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers with eye contact, smiles and a friendly hello; assist with merchandise and questions.
• Ensure a clean, organized store; maintain merchandise presentation per guidelines.
• Follow loss prevention policies and protect confidential information.

Skills

Customer Service

Basic Math

Job description

Ross Stores is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and support store operations daily to ensure smooth, friendly service throughout the sales floor.

The role emphasizes safety, courtesy, and adherence to company standards while maintaining eye contact, smiles, and a helpful attitude with every customer interaction.