Retail Associate: Customer Experience Champion

Ross Stores, Inc.; Crestview (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers.

You will greet shoppers, assist with merchandise, and follow company standards for cleanliness and presentation across the store. You will maintain a safe sales floor, help at the register, answer questions knowledgeably, and support loss prevention while representing Ross with a professional appearance and courtesy.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure customers have a positive shopping experience with friendly greetings.
• Maintain a safe sales floor and adhere to loss prevention practices.
• Assist Customers at the register and answer questions knowledgeably.
• Merchandise items and present them per company standards.
• Follow MOS policies for stock management and disposals.
• Uphold Ross Inc. brand and professional appearance.

Skills

Customer communication

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers.

You will greet shoppers, assist with merchandise, and follow company standards for cleanliness and presentation across the store. You will maintain a safe sales floor, help at the register, answer questions knowledgeably, and support loss prevention while representing Ross with a professional appearance and courtesy.