Retail Associate: Customer Champion & Merchandiser

Ross Stores, Inc.; Round Lake Beach (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate Discount

Health Insurance

401K

Job summary

Ross Stores, Inc. in Round Lake Beach, IL is seeking a Retail Associate to ensure customers have a positive shopping experience. You will make eye contact, greet customers, and help with merchandise while following store standards for safety and presentation.

The role emphasizes friendly service, teamwork, and adherence to loss prevention and cleanliness guidelines to keep the store inviting and organized.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions.
• Provides prompt and efficient responses to Customers at all times; responds to Customer Service calls immediately.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.
• Maintains a professional appearance and adheres to the Company’s dress code.

Skills

Effective communication

Basic math

Job description

Ross Stores, Inc. in Round Lake Beach, IL is seeking a Retail Associate to ensure customers have a positive shopping experience. You will make eye contact, greet customers, and help with merchandise while following store standards for safety and presentation.

The role emphasizes friendly service, teamwork, and adherence to loss prevention and cleanliness guidelines to keep the store inviting and organized.