Customer-First Retail Associate

Ross Stores, Inc.; Crystal Lake (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

401K (service requirements)

Health/Dental/Vision Insurance

Job summary

Ross Stores, Inc. in Crystal Lake seeks a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, maintain clean areas, manage merchandise presentation, and follow company best practice standards throughout all work centers.

You will keep safety as a priority, assist customers at the register, respond to service calls, protect confidential information, and help support store leadership in achieving customer service and operational goals.

Qualifications

• Ability to greet customers with a friendly and professional demeanor.
• Ability to perform basic mathematical calculations.
• Strong communication with customers, associates and store leadership.

Responsibilities

• Ensure customers have a positive shopping experience by greeting and assisting.
• Maintain a safe, clean sales floor and report unsafe conditions.
• Assist customers at the register and answer questions.
• Merchandise presentation and timely restocking to company standards.
• Represent Ross brand with integrity and confidentiality.

Skills

Customer communication

Math calculations

Job description

Ross Stores, Inc. in Crystal Lake seeks a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, maintain clean areas, manage merchandise presentation, and follow company best practice standards throughout all work centers.

You will keep safety as a priority, assist customers at the register, respond to service calls, protect confidential information, and help support store leadership in achieving customer service and operational goals.