Retail Associate: Customer-First Service Pro

Ross Stores, Inc.; Lake Forest (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

Ross Stores, Inc. in Lake Forest, CA, is seeking a Retail Associate to ensure customers have a positive shopping experience, greet customers with a friendly demeanor, maintain cleanliness, and assist with merchandise presentation across store areas.

You will follow loss prevention practices, support a fast-paced environment, and help complete daily tasks while maintaining a professional appearance and high service standards.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Safety is the number one priority; practice safe behaviors in all tasks.
• Maintain a clutter-free sales floor with clear egress and report unsafe conditions.
• Greet Customers with eye contact and a friendly, professional demeanor.
• Assist Customers with merchandise and questions; perform register transactions when needed.
• Follow MOS policies and ensure orderly, merchandised presentations to guidelines.

Skills

Customer service

Mathematics

Job description

Ross Stores, Inc. in Lake Forest, CA, is seeking a Retail Associate to ensure customers have a positive shopping experience, greet customers with a friendly demeanor, maintain cleanliness, and assist with merchandise presentation across store areas.

You will follow loss prevention practices, support a fast-paced environment, and help complete daily tasks while maintaining a professional appearance and high service standards.