Retail Associate - Apparel Processor

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Strongsville (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is hiring part-time retail associates in Strongsville to sort, hang, and tag donated apparel and domestic items.

You will greet customers and donors and ensure quality standards across soft-line categories, while meeting production targets and maintaining a clean, ready-to-work area. The role emphasizes brand awareness, fashion trends, and accurate pricing, with opportunities to grow through the organization’s perks and

Qualifications

• Greeting customers and donors in accordance with agency policies.
• Knowledge of brand names, items, trends, and price points in apparel and domestic categories.

Responsibilities

• Sort apparel into salable and salvage categories and check for flaws (tears, stains, odor, cleanliness).
• Hang and tag quality donations quickly while meeting production targets.
• Maintain a neat processing area and ensure readiness for the next shift.
• Uphold Goodwill MODE Guiding Principles and perform other duties as assigned.

Skills

Customer service

Fashion knowledge

Attention to detail

Job description

Join us in making a meaningful impact in our Strongsville community! We are hiring part-time retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring compliance with soft-line department quality standards. You will uphold customer service standards by greeting and thanking customers and donors, in accordance with agency policies and procedures.

Key Responsibilities

• Stay knowledgeable of brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
• Sorts apparel into salable and salvage categories. Provides quality assurance by checking for tears, stains, wetness, smell, soiled, broken zippers, and missing buttons. Items must be flaw-free.
• Hangs and tags quality donations quickly, in accordance with agency standards, while meeting or exceeding individual production targets.
• Always maintain the processing area in a neat and clean condition. The station should always be ready for the next shift.
• Embodies DGR MODE Guiding Principles.
• Other duties as assigned.

At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.

Some Of The Great Perks Of Working At Goodwill

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees Who Work Full-time Are Also Eligible For

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.