Retail Associate - Apparel Processor

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Cleveland (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Medical, dental, & vision benefits

Short-term and long-term disability insurance

Life insurance

Paid holidays

Job summary

A community-focused nonprofit organization in Cleveland is hiring full-time retail associates. The role involves sorting, hanging, and tagging quality apparel while maintaining customer service standards. Candidates should have an eye for detail and knowledge of fashion trends. Benefits include a bonus incentive plan, generous paid time off, and medical coverage. Join us to help make a positive impact in the community while enjoying a supportive workplace.

Qualifications

• Ability to sort quality items and identify flaws.
• Knowledgeable about brand names and fashion trends.
• Experience in a retail environment preferred.

Responsibilities

• Sort, hang, and tag quality apparel and donations.
• Ensure cleanliness in the processing area.
• Meet or exceed production targets.

Skills

Customer service

Attention to detail

Knowledge of fashion trends

Job description

Join us in making a meaningful impact at our Gordon Square store!

We are hiring full‑time retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring quality standards for soft‑line departments. You will uphold customer service standards by greeting and thanking customers and donors, according to agency policies and procedures.

Key Responsibilities

• Stay knowledgeable of brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
• Sort apparel into salable and salvage categories. Provides quality assurance by checking for tears, stains, wetness, smell, soiled, broken zippers, and missing buttons. Items must be flaw‑free.
• Hang and tag quality donations quickly, according to agency standards, while meeting or exceeding individual production targets.
• Always maintain the processing area in a neat and clean condition. The station should always be ready for the next shift.
• Embodies DGR MODE Guiding Principles.
• Other duties as assigned.

At Goodwill, we are committed to serving our community by delivering high‑quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.

Some Of The Great Perks Of Working At Goodwill

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees Who Work Full‑time Are Also Eligible For

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short‑term and long‑term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.