Retail Associate - Apparel Processor

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Canton (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Belden Village, Ohio, is seeking retail associates to sort, hang, and tag quality apparel and domestic donations while upholding customer service standards. You will greet customers and donors, maintain cleanliness, and help ensure items meet quality controls.

Responsibilities include sorting items by category, labeling, and meeting production targets. This role emphasizes teamwork, adherence to policies, and a commitment to our inclusive mission and guiding principles.

Qualifications

• Greeting customers and donors according to agency policies.
• Sort and tag donations to meet quality standards.
• Meet production targets while processing donations.
• Maintain a neat, clean processing area ready for the next shift.

Responsibilities

• Stay knowledgeable of brand names, current and vintage items, and price points.
• Sorts apparel into salable and salvage categories and checks for flaws.
• Hangs and tags quality donations quickly per agency standards.
• Maintain a clean processing area and be ready for the next shift.
• Fulfill other duties as assigned.

Skills

Customer service

Attention to detail

Time management

Retail knowledge

Job description

Join Goodwill in making a meaningful impact in Belden Village, Ohio!

We are hiring retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring quality standards for soft-line departments. You will uphold customer service standards by greeting and thanking customers and donors, according to agency policies and procedures.

Key Responsibilities:

• Stay knowledgeable of brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
• Sorts apparel into salable and salvage categories. Provides quality assurance by checking for tears, stains, wetness, smell, soiled, broken zippers, and missing buttons. Items must be flaw-free.
• Hangs and tags quality donations quickly, according to agency standards, while meeting or exceeding individual production targets.
• Always maintain the processing area in a neat and clean condition. The station should always be ready for the next shift.
• Embodies DGR MODE Guiding Principles.
• Other duties as assigned.

At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.

Some of the great perks of working at Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees who work full-time are also eligible for:

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.